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Cancellation policy

At Lakhnavi Store, we understand that sometimes you may need to cancel an order. We aim to make this process as straightforward as possible for our customers. Please read our cancellation policy below.

Order Cancellation:

You may cancel your order under the following conditions:

The cancellation request must be made within 3-4 hours of placing the order.

The order has not been shipped or processed for delivery.

How to Cancel:

Contact Us:

To cancel an order, please contact our customer support team at info@lakhnavi.store as soon as possible. Provide your order number and details of the items you wish to cancel.

Cancellation Confirmation:

Once your cancellation request is received and verified, we will confirm the cancellation and update the status of your order accordingly.

Refund for Canceled Orders:

If your order is successfully canceled as per our policy:

If payment was already processed, we will initiate a refund to the original payment method used for the purchase within [number of days] days.

If payment was not processed yet, no charges will be made, and any pre-authorization hold will be released.

Exceptions to Cancellation:

Please note that some orders may not be eligible for cancellation, especially if they have already been shipped or are in the process of being fulfilled. In such cases, our Return Policy will apply.